Overview
This policy explains how Sierra Fare handles information submitted through this website. The site supports inquiries for private dining, meal preparation, and other in-home culinary services; it does not provide customer accounts, ecommerce, or online payment collection.
Information collected
When you submit an inquiry, Sierra Fare may collect:
- Your name, email address, and optional phone number.
- The service you are interested in and your preferred event or service start date.
- City and ZIP code and the number of guests or household members.
- The occasion, desired service, referral source, and other details you choose to provide.
- Dietary needs, allergies, and preferences relevant to planning a possible event.
- Your acknowledgment of this Privacy Policy.
The site and its security providers may also process limited technical information, such as IP address, browser information, request timing, and anti-spam verification data.
How information is used
Sierra Fare uses inquiry information to:
- Respond to your request and review possible availability.
- Discuss event fit, menu planning, dietary needs, location, and service requirements.
- Prepare a proposal or service agreement if both parties decide to proceed.
- Protect the website and inquiry process from spam, fraud, or misuse.
- Maintain business records and comply with applicable obligations.
Sierra Fare does not sell personal information.
Hosting and form-processing services
The website is hosted on Cloudflare Pages. A Cloudflare Pages Function processes inquiry submissions, and Cloudflare Turnstile is used to reduce automated spam. These services may process technical request and security information according to Cloudflare’s own privacy terms.
Inquiry emails are delivered through Resend to the Sierra Fare business inbox. Resend processes the contact and event information included in the inquiry for email delivery.
Analytics and cookies
Sierra Fare does not currently use advertising networks, behavioral advertising, or a site analytics platform. Cloudflare Turnstile may use browser storage or similar technical mechanisms strictly for security and fraud prevention.
Retention and security
Inquiry information is retained only as long as reasonably needed to respond, plan potential services, maintain appropriate business records, resolve disputes, and meet applicable obligations. Sierra Fare uses reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.
Access, correction, or deletion
You may ask to access, correct, or delete inquiry information by emailing booking@sierrafare.com. Sierra Fare may need to retain limited information where required for legitimate business, legal, or recordkeeping purposes.
Policy updates
This policy may be updated as the website, inquiry process, or service providers change. The effective date above identifies the current version.
Contact
Questions about this policy may be sent to booking@sierrafare.com.